Shipping policy
At Gloriix, we are committed to delivering your orders quickly, securely, and with care.
Our goal is to make your shopping experience smooth and reliable from the moment you place your order until it reaches your doorstep.
Please review our shipping policy below for full details.
Order Cut-Off Time
Orders placed by 6:00 PM (EST) on any day are processed the same day.
Orders received after this time may be processed on the next business day.
Handling Time
All orders are carefully prepared, packaged, and dispatched within 1–2 business days from the date of purchase.
During high-volume periods, handling times may be slightly longer. Customers will be notified of any delay.
Transit Time
Once shipped, orders typically arrive within 6–8 business days depending on your delivery location within the United States.
Remote or rural addresses may experience slightly longer delivery times.
Total Delivery Time
From the time you place your order to the moment it is delivered, the estimated total delivery window is 7–10 business days.
Shipping Fees
We offer free standard shipping on all orders within the United States.
There are no hidden shipping or handling fees for standard deliveries.
Express or expedited shipping options may be available at additional cost upon request.
Shipping Method
All orders are shipped using trusted national carriers.
Currently, we provide standard ground shipping across the United States.
Tracking information will be provided once your order leaves our fulfillment facility.
Secure Packaging and Handling
Every product is packaged carefully and inspected before shipment to ensure it reaches you in excellent condition.
Our packaging materials are designed to protect your items from damage during transit.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
You can use this number to monitor your shipment on our website or the carrier’s website.
Please allow 24–48 hours for tracking information to update after dispatch.
Order Cancellations and Refunds
Orders canceled before shipment are eligible for a full refund according to our Return & Refund Policy.
Refunds are typically processed within 7 business days after approval, depending on your payment provider’s processing time.
Undeliverable Packages
If a package is returned due to an incorrect, incomplete, or undeliverable address, our support team will contact you to arrange reshipment.
Additional shipping charges may apply for resending the package to a corrected address.
Lost or Stolen Packages
The Gloriix is not responsible for packages lost or stolen after being marked “Delivered” by the shipping carrier.
If you believe your package was misdelivered or stolen, please contact our support team immediately to help coordinate a claim with the carrier.
Contact Information
Business Name: Gloriix
Address: Call Juan Puertas 03, 04 Alfafar , Valencia 46910, Spain
Email: support@gloriix.com
Phone: +34 634 73 76 97
Business Hours
Monday to Sunday: 10:00 AM to 6:00 PM